Mulberry

ROLE: CCO

As a heritage driven luxury brand from the UK Mulberry was struggling to connect with younger audiences. Especially in new markets like Asia.

The big question: how to modernise the brand, without alienating a strong customer base in the UK and without abandoning its history?

We approached the global brand evolution in steps (which is still ongoing) by introducing a fresh new look with the launch of a new pillow bag. We named the bag not after a British woman as customary but gave it a playful name: Softie (as well as Big Softie and Little Softie).

A social forward campaign made a huge impact immediately with the most successful IG post to date.

We also created and introduced a new sub-brand called Zero which allowed the brand to introduce carbon neutral leather in its range progressively without having to worry about appearing to be green-washing. So in May 2022, the iconic Lily bag was relaunched with a complementing Lily Zero. The launch campaign itself created a playful tension between virtuality and sustainability.

Softie

Lily Zero

using allyou.net